Shipping and returns
A practical policy page for the NovaCart concept store.
Shipping overview
NovaCart models a simple fulfillment flow with clear delivery methods, order summaries, and tracking pages.
Delivery estimates
Standard delivery is shown as 3 to 5 business days. Express delivery is shown as 1 to 2 business days.
Free shipping over $75
Orders above $75 receive free standard shipping in the demo checkout.
Return window
The return window is 30 days from delivery in this concept policy.
Return condition
Items should be unused, clean, and returned with original packaging when possible.
Refund timeline
A real store would process refunds within 5 to 10 business days after receiving the return.
Damaged item process
Customers would contact support with an order number, photos, and a short note so the store can replace or refund the item.